Opening Package $325.00
SCOPE
- Remove winter cover cap, clean and store away (when applicable)
- Unlock and remove side panels of the hot tub
- Install equipment; pump, filters, blower etc. (when applicable)
- Reconnect fittings on the spa pack / motherboard
- Fill the tub to the required level
- Turn GFCI on
- Ensure tub is running smoothly
- Inspect tub and equipment for leaks
- If leaking, the service technician will make note of this on their work order. We will then contact you with a quote on repair options. You should be also receiving a ‘door knocker’ on your front door noting this and what your next steps should be (if any)
- Test the water on-site or bring a water sample to the store and email you the results.
WHAT WE NEED YOU TO DO:
- Gather equipment and place it near the tub — somewhere visible
- Ensure outdoor hose bib is turned on
- If you have a place to store your winter cover cap, inform store staff prior to service date
- Ensure we have access to the backyard, with no dogs running around. We don’t want them getting out!
- We are happy to accommodate specific access requirements. Please, just tell us at the time of your booking.
- Lastly, ensure there is a power outlet we can access, close to the tub.