I wanted to tell you how thrilled we are with our pool. As you know, our journey was a long one over a couple of years and meetings with several vendors. At the end of the day, Kathy and I kept coming back to you and your company. You respected where we were in the buying cycle and never pressured us, at the same time, you took lots of time with us answering questions, looking at our yard, and offering HONEST information about pool issues ( time of install, scope of extra work, equipment we should be buying or not buying, costs of chemicals, etc.)
Making an investment like this does not come easy. Having you guide us through this process took the angst away. The overwhelming feeling we had from the time we signed was the anticipation of our new pool and the hours of family fun it was going to create.
In a category that has many companies come and go and turn over that leaves a buyer with no one they can depend on, we are thrilled with our decision. The pool quality is second to none and the honesty and integrity that you and all your fine staff conduct themselves with, is to be commended. You don’t see this professionalism and patience top to bottom in many organizations.
If anyone asks, we are quick to tell all of them, whom and more importantly why we bought our pool from you. We whole heartedly would encourage anyone who is considering any type of pool install, but especially a fiberglass product, to get off the fence and ‘jump into the deep end’ with your fine company.
Arnold again thanks for all your help and guidance.